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How To GuidesService & reporting
SERVICE & REPORTING / 8 MIN READ

Review a dashboard or custom report

Choose the right cohort and inspect source-data coverage.

Follow the steps

01

Open Dashboards

Select a built-in view for pipeline, activity, forms or service, depending on the question.

02

Check the time window

Confirm whether the view is a current snapshot or an event period before comparing values.

03

Trace an outlier

Open a source record for a surprising count or amount; correct the record if the saved data is wrong.

04

Save a supported custom view

On Growth or higher, preview supported grouped records and save the report if it answers a recurring question.

BEFORE YOU MOVE ON

Check the result

The report title, cohort and time range match the question you intended to answer.

Worth knowing

Missing sync activity is not evidence that no meeting or email occurred.